Campaign clarity
Show supporters which campaign their pledge supports and keep finance records aligned.
Albaseera Bristol Masjid
Islamic masjid upon the Qur’an, sunnah and the path of the companions.
- Payments
- NatWest Tyl ready
- Stewardship
- Receipts and Gift Aid
- Records
- Audit trail
Today in the CRM
Live donor operations view
Pledges
Captured
Receipts
Ready
Payments
Matched
Donation journey
4 steps
Pledge captured
Payment reconciled
Receipt issued
Gift Aid reviewed
Trust proof
Signed
Payment routes
Checkout and receipt links use signed references.
Gift Aid
Declarations
Supporters see the receipt and Gift Aid promise together.
Provider
Return pages
Success, failure, and cancelled states stay consistent.
Portal
Supporter access
Donors can return to the same trusted account area.
Built for donor confidence
Supporters should know where to pledge, how payment is handled, and when a receipt will arrive. The public pages, portal, and back-office team use the same language and records.
Secure payment path
Use signed checkout routes and provider return pages without changing gateway contracts.
Receipts
Give donors a trusted confirmation flow for receipts, invoices, and statements.
Gift Aid
Keep Gift Aid declarations visible as part of the stewardship promise.
Donation journey
A simple public flow backed by the same CRM records the operations team uses every day.
01
Make a pledge
Supporters submit pledge details using the existing public POST target.
02
Payment matched
The payment reference is reconciled against the donor and campaign record.
03
Receipt issued
Receipts and statements stay attached to the donor account.
04
Support followed up
The team can answer questions from one trusted activity trail.
CRM Capabilities
A disciplined operations layer for donation teams: Donor Records, campaigns, payment reconciliation, receipts, Gift Aid, matching gifts, announcements, and support workflows.
Donor Records
Campaign progress
Payment provider events
Gift Aid declarations
Matching gift requests
Receipt and statement history
Latest donor updates
Announcements, payment notices, and campaign updates from the donation team.
No donor updates are published yet.
FAQ and support
Questions about pledges, payments, receipts, or portal access go directly to the donation team.
Contact supportNeed help with a donation record?
Send the donation team your name, donor reference if known, and the payment or receipt question.
Start with a clear pledge
Use the public pledge form, then let the donation team reconcile payment, receipt, Gift Aid, and supporter follow-up inside the CRM.